BS EN 1057:1996 was adopted across Europe in 1996, “Copper and copper alloys – Seamless, round copper tubes for water and gas in sanitary and heating applications”. It replaced the previously familiar standard BS 2871 Part 1: 1971, “Copper and Copper Alloys – Tubes – Copper tubes for water, gas and sanitation”.
In drawing up this standard, the opportunity was taken to rationalise tube sizes across Europe. At first glance to UK users, familiar with BS 2871 Part 1, the changes to the standard may have seemed quite large and the available options quite confusing. Yorkshire Copper Tube simplified this process by branding their products as Yorkex, Kuterlon and Minibore in line with Tables X, Y and W in BS 2871 Part 1.
Under BS EN 1057, temper condition (material strength) is designated with an ‘R’ number, the higher the number indicating a stronger material. Soft condition is denoted R220, half hard R250 and hard R290. Because of the variety of sizes both diameter and thickness should be specified when ordering to BS EN 1057. For example when ordering half hard copper tube with an outside diameter of 15mm and a thickness of 0.7mm (formerly 15mm BS 2871 Part 1 Table X tubing) the official designation is EN 1057 – R250 – 15 x 0.7mm. More simply it can be ordered as 15mm Yorkex.
It’s only 46 days until Gas Safety Week and we’re beginning to get excited!
Gas Safety Week is a great opportunity to reach millions of homeowners and installers alike and raise awareness of gas safety.
The national safety campaign joins thousands of organisations, UK wide, raising the profile of your company, as well as spreading the important safety messages.
Have you pledged your support yet? Sign up here.
We all wanted to say a huge congratulations to Jack Barker – the National Apprentice of the Year 2014! Well done to all the runners up and we hope this has inspired apprentices for next years’ competition!
Great work Jack!
It doesn’t seem five minutes ago we were eagerly awaiting the start of the regional heat for the National Apprentice of the Year 2014 competition and now the final is nearly here! The two-day final will take place at the ADEY Conference & Training Centre this week from the 30th April – 1st May.
We want to take this opportunity to wish all seven competitors the very best of luck and remind you what an achievement it is to make it this far. The competition this year is tougher than ever, the level of skill is increasing dramatically and we are poised for an exciting final!
A recent survey by WorldPay has identified that plumbers are the worst affected tradespeople by late payers. They on average have to wait up to 27 weeks to receive payment and are owed £799 a year in late payments. As you will know, there is always the worry of damaging customer relationships when continuously chasing payments, so here are some tips to help speed the process up for you whilst protecting those key relationships. (phpionline.co.uk)
Get paid at the point of sale by offering your customers a wider variety of payment methods. Out of the plumbers who have been paid late in the last 12 months, 73% said that automated payments (e.g. card payments) are important for maintaining a smooth cash flow.
Check your customers’ credit history. Subject to payment of a small fee, this will often provide further useful information.
Where appropriate, visit customers’ premises and ensure you have the name of the person responsible for paying accounts.
Ensure that you have properly agreed contract terms. Spending a little time and money to get legal advice about how to do this at the outset can save a fortune in the long-term.
Consider charging interest on late payments. Before starting a job, communicate your interest policy to your customers as this should deter them from paying late.
At Yorkshire Copper Tube, we’re passionate about quality plumbing and materials for safe and efficient systems.
WaterSafe is the new nationwide accreditation scheme for plumbers. It’s free and easy to join for existing approved contractors and provides you with a water industry endorsement for your business.
Will you be signing up to WaterSafe? Take our poll:
1. Repeat business
As you know, your plumbing and heating skills go a long way in any home. If you are initially called in for a boiler problem, you could suggest that your customer has an annual service with you for less than the gas companies. Perhaps, at some point your customer will be updating their kitchen or bathroom. If you let them know about the other areas you specialise in, they will be likely to come to you. Take their email details and send them an email from time to time.
2. Word of mouth
With a good job, recommendations normally come naturally. Some heating and plumbing engineers are able to rely on word of mouth and repeat business without any advertising at all. If however, you spend money advertising your business, consider offering rewards to your customers for referring a new customer to you. It could be some money off or a free boiler service, anything that would be an incentive to them that you can afford to offer.
3. Social Media
There are a lot of homeowners who use Facebook as well as other social media channels, however you are more likely to find traction here for generating business leads. Facebook is a great tool for all businesses, particularly small ones. If you don’t have a website, you can create a business page and use this instead. Ask your customers and friends to like your page to start building up your network. As you get more likes, friends of friends will see this activity and it will generate more awareness of your services. Post content that will encourage your followers to interact with it – again this interaction will be seen outside of your follower network.
4. Online advertising and Pay Per Click
Facebook and Google both offer cost-effective ways to generate business leads if you target customers well.
Facebook advertising lets you choose who you want to target to like your page or take advantage of an offer.
Google and other search engines offer pay per click advertising to help customers come to your website or page when they type in keyword search terms e.g. ‘boiler problems’. You can control how much budget you spend and who sees your ads by location. You could get a customer for just pence this way and turn it on and off as and when you need new customers.
As part of our commitment to helping the next generation of installers, Yorkshire Copper Tube have collaborated with HIP!, who offer support and technical information for plumbing apprentices. The following video will help to assist with training.
Take a look here: http://www.youtube.com/watch?v=lAihq055hYM
There are plenty of training videos in the pipeline so stay tuned for the next in the series.
We will be showcasing our wide range of plain, plastic coated and special finish copper tube, suitable for a range of applications such as gas, water and sanitation systems at PHEX Manchester on Wednesday 16th and Thursday 17th October.
Our expert technical staff will be on hand to talk you through the benefits of using copper tube, answer any questions as well as having merchandise that will be up for grabs.
KME is committed to the optimization of the entire Supply Chain, with programs that are constantly improving the effectiveness of our manufacturing processes and increasing our productivity. Notwithstanding all our efforts, severe increases in our costs cannot be fully offset by the above measures. So, starting on 1st of January 2014, KME will increase Fabrication Prices by at least 5%.
We’re pleased to launch our new Yorkshire plain tube and Kuterlex covered brochures which provide details on our full range of plain and coated tubes.
The new brochures, available to download from the website, give information on the specific applications for our tube; key features and benefits as well as easy to read sizing tables and charts with product dimensions and available colours.
The brochures can be used as an excellent reference guide to keep with you whilst your fitting and installing copper tube. The detailed information within the brochures makes it extremely easy for you to make informed decisions on which size and colour tube to fit.
|As part of our commitment to excellence and customer service, we want to share our technical expertise with you. That’s why we’ve developed a training module and webcasts, so you can build upon or test your knowledge on installation and application.Yorkshire Copper Tube has been manufactured in Kirkby, near Liverpool for over 60 years. We are continuously developing our facilities to improve the process, making it more environmentally friendly and ensuring that we are providing our customers with the very best products for plumbing, heating and gas applications.
We’ve already had over 100 plumbing students visit our factory for a tour this year and look forward to welcoming many more.
We’re trying to find out a bit more about college plumbing courses and how Yorkshire Copper Tube can help support students with training resources. If you’re a plumbing student or lecturer, take our short survey https://www.research.net/s/Z78RC2T. The first 30 will receive a copper pen!
As a UK manufacturer, Yorkshire Copper Tube is passionate about supporting the next generation of UK & Irish installers through SkillPLUMB, WorldSkills and college training.
We’re delighted to hear that Ciaran Coady of Cork Institute of Technology (CIT) has won the Ireland’s national SkillPLUMB competition and will be representing Ireland at the WorldSkills 2013 event in Germany in July. Yorkshire Copper Tube, is pleased to have supplied CIT with copper tube to allow Ciaran to practice for the WorldSkills event, and wish him all the best in the final.
In addition to this, Yorkshire also supplied the copper tube for the HIP National Apprentice Awards Plumbing Competition which was won by Jon-Marc Sullivan on 9th May at Swindon College.
We have a series of free training modules and webcasts on our website and offer factory tours to both students and installers.
UK Copper Tube specialist KME Yorkshire is ready to take its place at PHEX exhibitions across the country for the fourth year in a row.
KME will be showcasing its world leading Yorkshire Copper Tube products which include a wide range of plain, plastic coated and special finish copper tube, suitable for a range of applications such as gas, water and sanitation systems.
At the exhibitions, Yorkshire’s team of expert technical staff will be on hand to talk visitors through the benefits of using copper tube, answer any questions as well as having merchandise that will be up for grabs.
Yorkshire Copper Tube will be at PHEX Doncaster on Wednesday 8th May, PHEX Silverstone on Tuesday 21st May and PHEX Manchester on Wednesday 16th and Thursday 17th October.
KME Yorkshire is a member of the KME Group of companies, which together represent Europe’s largest producer of copper and copper alloy materials.
All of Yorkshire’s copper tubes carry the British Kitemark and the company’s Quality Management System is BS EN 9001 approved.
The £160K system will increase heating efficiency by a minimum of 30 per cent, reduce energy bills at the Kirkby based copper tube factory by more than £40k per year and decrease C02 by 335t.
Management at KME Yorkshire, which has been manufacturing its Yorkshire Copper Tube branded products in the UK for more than 60 years, worked closely with plant employees to ensure that the heaters are placed in the best possible positions for maximum effectiveness.
The heating system is being built and will be installed by market leading heater manufacturers Schwanke, which specialises in radiant plaque heaters.
Regarded as one of the most modern factories in the world, KME Yorkshire’s plant combines advanced manufacturing methods and sophisticated quality control techniques to ensure that only consistently high standard tubes are supplied to customers.
This latest announcement is part of an on-going substantial investment programme that underlines the company’s commitment to excellence in product quality and customer service.
Paul Smith, Plant Director at KME Yorkshire, said: “The new heating system will reduce our carbon footprint and provide us with significant cost benefits in the coming years.
“I worked closely with Schwanke to ensure the best possible solution for our factory and involved all shop floor staff in the decision making process when it came to designing the layout of the new system.
“We are also modifying our Building Energy Management System to optimise the benefits and I look forward to seeing the project completed.”
KME Yorkshire is a member of the KME Group of companies, which together represent the world’s largest producer of copper and copper alloy materials.
All Yorkshire’s copper tubes carry the British Kitemark and the company’s Quality Management System is BS EN 9001 approved.
Just a year after completing a 200 mile London to Paris bike ride for The Meningitis Trust he took part in a gruelling 280-mile cycling marathon with team mates from customer BSS Industrial in a bid to raise £10,000 for Help the Hospices!
The three day journey, which started at Brussels Railway Station on October 11th and ended on the steps of the iconic Frankfurt Cathedral on October 13th, was organised by staff at BSS, who originally approached KME Yorkshire for sponsorship.
Keen cyclist Neil not only agreed to provide a full set of cycle jerseys but signed up to be a part of the team!
He explains: “I received the request for sponsorship on the same day I had been notified that a Sprint Triathlon I had entered had been cancelled. Rather than let all my training go to waste I asked if I could take part in the Brussels to Frankfurt bike ride and was delighted when BSS said yes.
“We faced three days of rain, wind, sunshine and even rode into the night. We all enjoyed every minute of it!
“Help the Hospices is a fantastic charity which provides funding to the hundreds of hospices across the UK. It was an honour to be part of a team dedicated to raising money for this cause.”
Frank Elkins, BSS Industrial Managing Director, added: “We were lucky to have a team of really enthusiastic individuals who were willing to undertake this challenge, putting their bodies through their paces for a great cause.
“It was fantastic that Neil could take part – not only generating even more funds for the charity but helping to spur the team on when the journey got particularly difficult.
“The BSS biking challenges are now becoming an annual occurrence – I hope we haven’t put Neil off joining us again in 2013!”
Neil’s fellow riders included Frank Elkins, Tom Wilson, Steve Harris, Matt Trott and James Gaby of BSS Industrial, Graham Moore of Flamco and Charlie Cleverly. They were joined by BSS Industrial staff John Rees and Gary Hughes, who travelled in the team support van alongside the riders to provide support, supplies & encouragement throughout the journey.
The total raised currently stands at almost £6000 and donations can be made by visiting http://www.justgiving.com/BrusselstoFrankfurt
KME continues to be adversely affected by rising costs. In particular, the rising cost of energy and the risk management costs associated with high and volatile metal prices have had a significant impact on the business.
Despite taking concrete actions to reduce costs and to increase productivity, all the internal efforts are not enough to fully compensate for the above. Therefore, KME has no alternative but to share with customers part of this cost impact. Consequently, with effect from 5th November 2012 or in line with current contracts, KME will apply a 6% increase to its manufacturing price.
KME Yorkshire is celebrating the success of its social media and online digital strategies.
The copper tubing specialist, which supplies its market leading Yorkshire Copper Tube branded products to companies across the globe, introduced a Facebook fan page and Twitter profile in 2011 and its ‘likes’ and ‘follows’ have been increasing ever since.
With over 1000 likes on its Facebook page and almost 400 followers on Twitter, KME Yorkshire can instantly communicate with a direct and engaged audience that have opted to receive its posts and tweets.
It uses the platforms to garner opinion, share industry news, provide real time updates from events, exhibitions and conferences, run competitions and share all its latest product and facility information and photographs.
The social media outlets also allow KME Yorkshire to strengthen relationships with other key contacts including the trade press and industry bodies.
Following this initial success, the company has also designed and developed a corporate LinkedIn page and is rolling out personal profiles for the senior management team.
A new website for its Yorkshire Copper Tube branded products was also launched in March this year, which was designed following a survey of more than 10,000 contractors, installers and merchants.
www.yct.com was developed in line with the company’s on-going commitment to customers and is packed with information and features that are relevant to all the different audiences.
The company also gave its popular customer newsletter, Tube Talk, a digital makeover in 2012. Launched in 2007 it has more than 11,000 readers and burst into life on the world wide web in January 2012.
Neil Overton, Commercial Director at KME Yorkshire led the digital and social revolution of the company after identifying the need for a professional online presence.
He said: “The online world has changed beyond recognition from that of just a few years ago and it is vital that any forward thinking business stays abreast of the latest developments.
“As more and more people from all walks of life join the realms of Facebook and Twitter we saw a fantastic opportunity to communicate our key messages to an audience that has already agreed to hearing what we have to say!
“Our other digital and online strategies have also been very well received, the website is content rich and informative and Tube Talk is now much more interactive.
“We are currently rolling out our LinkedIn presence to make the most of professional networking opportunities.
“After such a successful start we are looking forward to seeing how all these strategies develop to enhance the way we communicate with our many different audiences.”