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February 26, 2014

WaterSafe – what does it mean to you?

At Yorkshire Copper Tube, we’re passionate about quality plumbing and materials for safe and efficient systems.

WaterSafe is the new nationwide accreditation scheme for plumbers. It’s free and easy to join for existing approved contractors and provides you with a water industry endorsement for your business.

Will you be signing up to WaterSafe? Take our poll:

https://www.surveymonkey.com/s/7SJT2QC


December 18, 2013

The most cost-effective business leads

1. Repeat business

As you know, your plumbing and heating skills go a long way in any home. If you are initially called in for a boiler problem, you could suggest that your customer has an annual service with you for less than the gas companies. Perhaps, at some point your customer will be updating their kitchen or bathroom. If you let them know about the other areas you specialise in, they will be likely to come to you. Take their email details and send them an email from time to time.

2. Word of mouth

With a good job, recommendations normally come naturally. Some heating and plumbing engineers are able to rely on word of mouth and repeat business without any advertising at all. If however, you spend money advertising your business, consider offering rewards to your customers for referring a new customer to you. It could be some money off or a free boiler service, anything that would be an incentive to them that you can afford to offer.

3. Social Media

There are a lot of homeowners who use Facebook as well as other social media channels, however you are more likely to find traction here for generating business leads. Facebook is a great tool for all businesses, particularly small ones. If you don’t have a website, you can create a business page and use this instead. Ask your customers and friends to like your page to start building up your network. As you get more likes, friends of friends will see this activity and it will generate more awareness of your services. Post content that will encourage your followers to interact with it – again this interaction will be seen outside of your follower network.

4. Online advertising and Pay Per Click

Facebook and Google both offer cost-effective ways to generate business leads if you target customers well.

Facebook advertising lets you choose who you want to target to like your page or take advantage of an offer.

Google and other search engines offer pay per click advertising to help customers come to your website or page when they type in keyword search terms e.g. ‘boiler problems’. You can control how much budget you spend and who sees your ads by location. You could get a customer for just pence this way and turn it on and off as and when you need new customers.


November 15, 2013

Soldering a Standard Fitting

As part of our commitment to helping the next generation of installers, Yorkshire Copper Tube have collaborated with HIP!, who offer support and technical information for plumbing apprentices. The following video will help to assist with training.

Take a look here: http://www.youtube.com/watch?v=lAihq055hYM

There are plenty of training videos in the pipeline so stay tuned for the next in the series.


September 30, 2013

PHEX Manchester

We will be showcasing our wide range of plain, plastic coated and special finish copper tube, suitable for a range of applications such as gas, water and sanitation systems at PHEX Manchester on Wednesday 16th and Thursday 17th October.

Our expert technical staff will be on hand to talk you through the benefits of using copper tube, answer any questions as well as having merchandise that will be up for grabs.


KME Announce Fabrication cost increase

KME is committed to the optimization of the entire Supply Chain, with programs that are constantly improving the effectiveness of our manufacturing processes and increasing our productivity.  Notwithstanding all our efforts, severe increases in our costs cannot be fully offset by the above measures. So, starting on 1st of January 2014, KME will increase Fabrication Prices by at least 5%.


August 27, 2013

New Yorkshire plain tube and Kuterlex brochures

We’re pleased to launch our new Yorkshire plain tube and Kuterlex covered brochures which provide details on our full range of plain and coated tubes.

The new brochures, available to download from the website, give information on the specific applications for our tube; key features and benefits as well as easy to read sizing tables and charts with product dimensions and available colours.

The brochures can be used as an excellent reference guide to keep with you whilst your fitting and installing copper tube. The detailed information within the brochures makes it extremely easy for you to make informed decisions on which size and colour tube to fit.

 


August 1, 2013

Yorkshire Copper Tube training module

 

As part of our commitment to excellence and customer service, we want to share our technical expertise with you. That’s why we’ve developed a training module and webcasts, so you can build upon or test your knowledge on installation and application.Yorkshire Copper Tube has been manufactured in Kirkby, near Liverpool for over 60 years. We are continuously developing our facilities to improve the process, making it more environmentally friendly and ensuring that we are providing our customers with the very best products for plumbing, heating and gas applications.

We’ve already had over 100 plumbing students visit our factory for a tour this year and look forward to welcoming many more.


June 6, 2013

SUPPORTING PLUMBING STUDENTS

We’re trying to find out a bit more about college plumbing courses and how Yorkshire Copper Tube can help support students with training resources. If you’re a plumbing student or lecturer, take our short survey https://www.research.net/s/Z78RC2T. The first 30 will receive a copper pen!


May 30, 2013

Helping the next generation of installers

As a UK manufacturer, Yorkshire Copper Tube is passionate about supporting the next generation of UK & Irish installers through SkillPLUMB, WorldSkills and college training.

We’re delighted to hear that Ciaran Coady of Cork Institute of Technology (CIT) has won the Ireland’s national SkillPLUMB competition and will be representing Ireland at the WorldSkills 2013 event in Germany in July. Yorkshire Copper Tube, is pleased to have supplied CIT with copper tube to allow Ciaran to practice for the WorldSkills event, and wish him all the best in the final.

In addition to this, Yorkshire also supplied the copper tube for the HIP National Apprentice Awards Plumbing Competition which was won by Jon-Marc Sullivan on 9th May at Swindon College.

We have a series of free training modules and webcasts on our website and offer factory tours to both students and installers.


May 2, 2013

KME YORKSHIRE AT PHEX

UK Copper Tube specialist KME Yorkshire is ready to take its place at PHEX exhibitions across the country for the fourth year in a row.

KME will be showcasing its world leading Yorkshire Copper Tube products which include a wide range of plain, plastic coated and special finish copper tube, suitable for a range of applications such as gas, water and sanitation systems.

At the exhibitions, Yorkshire’s team of expert technical staff will be on hand to talk visitors through the benefits of using copper tube, answer any questions as well as having merchandise that will be up for grabs.

Yorkshire Copper Tube will be at PHEX Doncaster on Wednesday 8th May, PHEX Silverstone on Tuesday 21st May and PHEX Manchester on Wednesday 16th and Thursday 17th October.

KME Yorkshire is a member of the KME Group of companies, which together represent Europe’s largest producer of copper and copper alloy materials.

All of Yorkshire’s copper tubes carry the British Kitemark and the company’s Quality Management System is BS EN 9001 approved.

 


December 14, 2012

KME YORKSHIRE ANNOUNCE SIGNIFICANT INVESTMENT

Copper tube specialist KME Yorkshire has announced significant investment in a state-of-the-art heating system that will save money and reduce the carbon footprint of its UK manufacturing plant.

The £160K system will increase heating efficiency by a minimum of 30 per cent, reduce energy bills at the Kirkby based copper tube factory by more than £40k per year and decrease C02 by 335t.

Management at KME Yorkshire, which has been manufacturing its Yorkshire Copper Tube branded products in the UK for more than 60 years, worked closely with plant employees to ensure that the heaters are placed in the best possible positions for maximum effectiveness.

The heating system is being built and will be installed by market leading heater manufacturers Schwanke, which specialises in radiant plaque heaters.

Regarded as one of the most modern factories in the world, KME Yorkshire’s plant combines advanced manufacturing methods and sophisticated quality control techniques to ensure that only consistently high standard tubes are supplied to customers.

This latest announcement is part of an on-going substantial investment programme that underlines the company’s commitment to excellence in product quality and customer service.

Paul Smith, Plant Director at KME Yorkshire, said: “The new heating system will reduce our carbon footprint and provide us with significant cost benefits in the coming years.

“I worked closely with Schwanke to ensure the best possible solution for our factory and involved all shop floor staff in the decision making process when it came to designing the layout of the new system.

“We are also modifying our Building Energy Management System to optimise the benefits and I look forward to seeing the project completed.”

KME Yorkshire is a member of the KME Group of companies, which together represent the world’s largest producer of copper and copper alloy materials.

All Yorkshire’s copper tubes carry the British Kitemark and the company’s Quality Management System is BS EN 9001 approved.


November 6, 2012

NEIL JUMPS BACK IN THE SADDLE FOR CHARITY

KME Yorkshire’s Commercial Director, Neil Overton, has jumped back in the saddle to raise money for another very worthy cause!

Just a year after completing a 200 mile London to Paris bike ride for The Meningitis Trust he took part in a gruelling 280-mile cycling marathon with team mates from customer BSS Industrial in a bid to raise £10,000 for Help the Hospices!

The three day journey, which started at Brussels Railway Station on October 11th and ended on the steps of the iconic Frankfurt Cathedral on October 13th, was organised by staff at BSS, who originally approached KME Yorkshire for sponsorship.

Keen cyclist Neil not only agreed to provide a full set of cycle jerseys but signed up to be a part of the team!

He explains: “I received the request for sponsorship on the same day I had been notified that a Sprint Triathlon I had entered had been cancelled. Rather than let all my training go to waste I asked if I could take part in the Brussels to Frankfurt bike ride and was delighted when BSS said yes.

“We faced three days of rain, wind, sunshine and even rode into the night. We all enjoyed every minute of it!

“Help the Hospices is a fantastic charity which provides funding to the hundreds of hospices across the UK. It was an honour to be part of a team dedicated to raising money for this cause.”

Frank Elkins, BSS Industrial Managing Director, added: “We were lucky to have a team of really enthusiastic individuals who were willing to undertake this challenge, putting their bodies through their paces for a great cause.

“It was fantastic that Neil could take part – not only generating even more funds for the charity but helping to spur the team on when the journey got particularly difficult.

“The BSS biking challenges are now becoming an annual occurrence – I hope we haven’t put Neil off joining us again in 2013!”

Neil’s fellow riders included Frank Elkins, Tom Wilson, Steve Harris, Matt Trott and James Gaby of BSS Industrial, Graham Moore of Flamco and Charlie Cleverly. They were joined by BSS Industrial staff John Rees and Gary Hughes, who travelled in the team support van alongside the riders to provide support, supplies & encouragement throughout the journey.  

The total raised currently stands at almost £6000 and donations can be made by visiting http://www.justgiving.com/BrusselstoFrankfurt


October 9, 2012

PRICE INCREASE

KME continues to be adversely affected by rising costs. In particular, the rising cost of energy and the risk management costs associated with high and volatile metal prices have had a significant impact on the business.

Despite taking concrete actions to reduce costs and to increase productivity, all the internal efforts are not enough to fully compensate for the above. Therefore, KME has no alternative but to share with customers part of this cost impact. Consequently, with effect from 5th November 2012 or in line with current contracts, KME will apply a 6% increase to its manufacturing price.


October 5, 2012

SOCIAL MEDIA SUCCESS FOR COPPER!

KME Yorkshire is celebrating the success of its social media and online digital strategies.

The copper tubing specialist, which supplies its market leading Yorkshire Copper Tube branded products to companies across the globe, introduced a Facebook fan page and Twitter profile in 2011 and its ‘likes’ and ‘follows’ have been increasing ever since.

With over 1000 likes on its Facebook page and almost 400 followers on Twitter, KME Yorkshire can instantly communicate with a direct and engaged audience that have opted to receive its posts and tweets.

It uses the platforms to garner opinion, share industry news, provide real time updates from events, exhibitions and conferences, run competitions and share all its latest product and facility information and photographs.

The social media outlets also allow KME Yorkshire to strengthen relationships with other key contacts including the trade press and industry bodies.

Following this initial success, the company has also designed and developed a corporate LinkedIn page and is rolling out personal profiles for the senior management team.

A new website for its Yorkshire Copper Tube branded products was also launched in March this year, which was designed following a survey of more than 10,000 contractors, installers and merchants.

www.yct.com was developed in line with the company’s on-going commitment to customers and is packed with information and features that are relevant to all the different audiences.

The company also gave its popular customer newsletter, Tube Talk, a digital makeover in 2012. Launched in 2007 it has more than 11,000 readers and burst into life on the world wide web in January 2012.

Neil Overton, Commercial Director at KME Yorkshire led the digital and social revolution of the company after identifying the need for a professional online presence.

He said: “The online world has changed beyond recognition from that of just a few years ago and it is vital that any forward thinking business stays abreast of the latest developments.

“As more and more people from all walks of life join the realms of Facebook and Twitter we saw a fantastic opportunity to communicate our key messages to an audience that has already agreed to hearing what we have to say!

“Our other digital and online strategies have also been very well received, the website is content rich and informative and Tube Talk is now much more interactive.

“We are currently rolling out our LinkedIn presence to make the most of professional networking opportunities.

“After such a successful start we are looking forward to seeing how all these strategies develop to enhance the way we communicate with our many different audiences.”


September 7, 2012

KME YORKSHIRE SET TO SHINE AT PHEX MANCHESTER

KME Yorkshire will be showcasing its renowned Yorkshire Copper Tube branded products at PHEX Manchester on Wednesday 10th and Thursday 11th October.

The copper tubing specialist, which supplies market leading products to companies across the globe, produces a wide range of plain, plastic coated and special finish copper tube, which are suitable for diverse applications like gas, water and sanitation systems.

A team of Yorkshire’s expert technical staff will also be on hand to talk visitors through the benefits of using copper tube and answer any questions.

Neil Overton, Commercial Director at KME Yorkshire, said: “This is the third year that we have been exhibiting at PHEX and we received fantastic feedback following our attendance at the Wembley event in April.

“We are looking forward to meeting and speaking to visitors at the Manchester show.”

Operating from one of the most modern factories in the world, KME Yorkshire combines advanced manufacturing methods and sophisticated quality control techniques to ensure that only consistently high standard tubes are supplied to customers.

Ongoing substantial investment programmes are testament to the company’s commitment to excellence in product quality and customer service.

KME Yorkshire is a member of the KME Group of companies, which together represent Europe’s largest producer of copper and copper alloy materials.

All Yorkshire’s copper tubes carry the British Kitemark and the company’s Quality Management System is BS EN 9001 approved.


August 6, 2012

KME YORKSHIRE GOES ON TOUR WITH RENEWABLES ROADSHOW

KME Yorkshire is preparing for a whirlwind tour of the UK as it takes its place at the award-winning Renewables Roadshow for the second year running.

The copper tubing specialist, which supplies market leading products to companies across the globe, will be showing its range of plain, plastic coated and special finish copper tube, which are suitable for diverse applications like gas, water and sanitation systems.

A team of Yorkshire’s expert technical staff will also be on hand to talk visitors through the benefits of using copper tube and answer any questions.

Neil Overton, Commercial Director at KME Yorkshire, said: “We had fantastic feedback from our visit to the inaugural Renewables Roadshow last year and signed up for the 2012 events straight away.

“We are looking forward to meeting and speaking to visitors to raise awareness of the renewable qualities and environmental benefits of our products.”

The Renewables Roadshow kicks off in Coventry at the Ricoh Arena on September 13th. It will then move to the Westpoint Arena in Exeter on the 18th, the International Centre in Harrogate on the 20th, the SECC in Glasgow on the 26th, Event City in Manchester on the 28th and, finally, the Wembley Stadium on October 3rd.

Operating from one of the most modern factories in the world, Yorkshire Copper Tube combines advanced manufacturing methods and sophisticated quality control techniques to ensure that only consistently high standard tubes are supplied to customers.

Ongoing substantial investment programmes are testament to the company’s commitment to excellence in product quality and customer service.

Yorkshire Copper Tube is a member of the KME Group of companies, which together represent Europe’s largest producer of copper and copper alloy materials.

All Yorkshire’s copper tubes carry the British Kitemark and the company’s Quality Management System is BS EN 9001 approved.


August 3, 2012

NEWLY CREATED POSITION AT KME YORKSHIRE

KME Yorkhire has appointed Stuart Van Dort in the newly created position of Business Development Manager as it continues to strengthen its team.

Stuart, who has 29 years of sales, marketing and product specification experience in the construction industry, will work closely with KME Yorkshire’s larger contractor clients and potential clients and expand the KME Academy, which is aimed at teaching tomorrows’ plumbers about the applications for, and numerous benefits of, copper.

He will also take the lead in the development and promotion of a series of products that the company is looking to introduce into the UK Market.

Before joining KME Yorkshire, Stuart held key managerial positions at leading suppliers within the construction industry including Quinn Radiators and Ritec International Ltd.

His previous responsibilities have included developing and introducing brand strategies, researching and introducing new product for various markets, writing and delivering modular sales training programmes, creating and producing market segmentation reports and setting marketing strategies.

Speaking about his appointment, Stuart said: “I am delighted to be joining KME Yorkshire during what is a very exciting time for the company.

“It is a very proactive and forward thinking organisation that is dedicated to meeting the needs of all its customers, from plumbers and independent suppliers to huge contractors and well known merchant chains.

“I have known the company’s Commercial Director, Neil Overton, for a number of years I have always respected the passion with which he approaches any project he is working on. I was eager to join his team and work for such as well-respected company.

“I am looking forward to being part of the great future that lays ahead for KME Yorkshire.”

Neil Overton, KME Yorkshire’s Commercial Director added: “It is great to have Stuart on board and he is already taking huge strides to work more closely with larger contractors, implement strategies for our KME Academy and  develop products from our sister companies for the UK market.

“I am looking forward to working closely with Stuart as we continue to ensure we provide the best possible service alongside our superior product to our valued customers.”

Stuart, who is 46, lives with his wife in Reading and has two children. He is an extreme sports enthusiast and enjoys motorbike riding.


July 23, 2012

LATEST DIGITAL TUBE TALK

The second digital Tube Talk magazine is packed with the latest industry news and Yorkshire Copper Tube product information.

This edition includes the results of our latest industry wide survey, an interactive map of exhibitions and trade shows that we’ll be visiting this year, an in depth product spotlight and an article outlining strategic sales force changes.

There is also a chance to win a fantastic Makita site radio by answering a simple question. Click here to read Tube Talk.


May 30, 2012

THE EVOLUTION OF COPPER DISTRIBUTION

KME Yorkshire has streamlined its warehousing and logistics operation as part of its commitment to adapting to the ever changing needs of the industry.

A dedicated fleet and the ability to hold less stock whilst still meeting customer demand means the company can react to the volatility of the price of raw materials and pass savings onto customers.

Simon Spalding, Logistics Manager at KME Yorkshire explains: “We are extremely proud of the fantastic facilities we have here in Kirkby and we carry out regular reviews to ensure that we continue to provide high levels of customer service.

“With an ever changing market and fluctuating prices we identified several factors that we could implement to further improve the way we work and we see this as an ongoing process that will reflect current industry conditions.

“Our dedicated warehousing and logistics operation goes from strength to strength and faster turnaround times for products allow us to react to the needs of customers across the UK and beyond.

“As part of our transparency and open door policy, we have been conducting many factory and warehouse tours, which have proved very popular with clients.

“Both current and potential customers are more than welcome to come along and see how we produce, store and distribute the products that matter to them.”


May 29, 2012

STRATEGIC UK SALES FORCE CHANGES AT KME YORKSHIRE

KME Yorkshire has announced strategic changes to its UK sales force.

Three Regional Managers, who have a combined 86 years of industry experience, will be responsible for their own individual area of the country and will liaise with new and existing clients to add even more value to the company’s offering.

David Wright is Regional Manager for Scotland and the North and will be responsible for clients across Scotland, Northern Ireland and England to the M62 corridor. He joined KME Yorkshire over a year ago and quickly established himself as a valued member of the team.

Mike Sykes, who has worked for KME Yorkshire for seven years, will cover the East of the country from the M1 including Lincolnshire, East Anglia and Kent. He brings 36 years of industry insight and contacts to the role.

Bev Forber joined KME Yorkshire 28 years ago and has climbed the copper career ladder during her time at the company. She has been promoted from Sales Office Team Manager to Regional Manager for the West. She will be responsible for all areas west of the M1 through to the south coast and into Cornwall.

The sales team is headed up by UK Sales Director Nick Horton who devised the new strategy to expand and develop services based on his experience and extensive consultation with current and potential clients.

Nick said: “It is important that we continually monitor the industry and conduct open and honest dialogue with all our customers to ensure that we are meeting their needs on all levels.

“Building strong relationships that are formed on the basis of excellent products and outstanding service is a future proof way of ensuring that everyone benefits.

“It is vital that we employ the best people for the job and I am delighted to welcome the team to their new roles.

“I look forward to hearing feedback from the team and, of course, our valued customers as we continue to lead the way with our celebrated Yorkshire Copper Tube brand.”


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